Aerial photo of Lansing skyline.

Photo by Adam Neff | ADN Photographic

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Secure Account Login

If your policy number is a ten-digit number (example: 0001234567) or your account number begins with the letter A and is followed by nine numbers (example: A000000012), please click here to log in or register for a new account to access our new customer portal. You may also call our Customer Relationship Center at 877-369-0238 for assistance.

If your policy number begins with a letter other than the letter A and is followed by nine numbers (example: B012345600) or your account number has two letters and is followed by seven numbers and ends with a single letter (example: CL0012345P), please contact your agent to obtain copies of your policy documents. To make a payment, please visit Online Payments.

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Please note that as of March 27, 2026, at 7:00 p.m. EST the existing customer portal will no longer be available. After that date, please contact your agent directly to obtain copies of your policy documents. To make a payment after that date, please visit Online Payments.

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