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Policyholder Services

Claims Hours of Operation
8:00am - 4:30pm, M-F
1-800-888-1914
All other times, 1-877-858-5361
Auto Glass Service
24/7
1-877-858-5361
Water Mitigation Program
24/7
1-877-858-5361
File a Claim Online
Policyholders

Paying your bill is easy! You can make a secure one-time online payment using your credit card, debit card or bank account number. There are no additional charges for paying online. Electronic payments entered after 7:00 PM EST will be processed on the following business day. Payments entered on a holiday or weekend will be processed on the next business day.

Automatic Bill Payments

Automatic Electronic Funds Transfer (EFT) is available. With this method your monthly installment payment is automatically made. Please contact your insurance agent to request this payment plan.

Pay by Phone

To pay by phone call 1-877-872-0494. Please have your account or policy number handy along with your credit/debit card or bank information.


We understand that fast and efficient claims handling are keys to superior policyholder service. We are available 24/7 to receive new notices of loss and take appropriate action. Between 8:00am – 4:30pm ET, Monday – Friday please call 1-800-888-1914 to report a loss. All other times please call 1-877-858-5361. For Automobile Glass Service or Water Mitigation 24/7 call 1-877-858-5361.